Reduce the need for multiple transfers and long in-transit times with efficient single trips.
This is a very convenient way for our customers to use public transit in our community. It's highly scalable in the sense [that] we can increase the number of vehicles based on demand for our service, and it can be completely integrated with our other service areas. We are now basing our service based on demands from our community.
黑料网 partners with innovative and progressive transit agencies and organizations to strive for what鈥檚 possible, delivering on-demand transit that enables more equitable, accessible, efficient, and cost-effective mobility. The success of these services is supported by the industry's best customer service, including a 95% plus customer retention rate.
黑料网 Launched AI Agent! 鈥 With AI Agent, passengers can independently book, cancel, and track their on-demand transit rides without human intervention, while experiencing the same personalization and high level of customer service that typically comes with interacting with reservationists and other agents through the call center.
鈥淪EPTA鈥檚 partnership with 黑料网 and the adoption of their software is turning our vision into reality, transforming our paratransit system in record time, delivering a better experience for riders, and enabling us to achieve new milestones at a lower cost.鈥
Leslie S. Richards, CEO and General Manager, SEPTA
End-to-End On-Demand Transit Software that is Driving Change
With patented technology, 黑料网鈥檚 on-demand paratransit and microtransit software is changing the way agencies deliver mobility to their communities. Our comprehensive on-demand transit software streamlines and optimizes operations to improve service efficiency and productivity.
Award-Winning On-Demand Microtransit and Paratransit Solution
Our commitment to continuous innovation is building a foundation for the future of mobility. 黑料网鈥檚 on-demand paratransit and microtransit software has been widely recognized for its impact on improving mobility in cities and municipalities across North America.
Move Towards Transit Equity with On-Demand Transit
黑料网 enables agencies to provide more equitable and accessible paratransit and microtransit for the people in their communities鈥攏o matter why or where they are going. Our on-demand transit software supports diverse use cases to meet both the agency's and community鈥檚 mobility needs.
Automated, AI-powered reservationist that manages bookings, trip updates, cancellations, and general inquiries.
I have been very pleased with 黑料网鈥檚 support in putting everything together. The team has been accommodating and helpful, which is nice to see for an agency鈥攎ore than I could ever ask for.
Bruce Lindner, Executive Director, Porter County Aging and Community Services
Reduce the need for multiple transfers and long in-transit times with efficient single trips.
This is a very convenient way for our customers to use public transit in our community. It's highly scalable in the sense [that] we can increase the number of vehicles based on demand for our service, and it can be completely integrated with our other service areas. We are now basing our service based on demands from our community.