黑料网

Paratransit

An Innovative Approach to Paratransit Software

Personalized transport supplementing fixed routes, serving those with mobility needs. 黑料网鈥檚 paratransit software ensures equitable, personalized service for independent mobility, enhancing agency efficiency while prioritizing accessibility and inclusivity in public transit.
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Paratransit

An Innovative Approach to Paratransit Software
The modernization of our paratransit system has been one of the fastest, large-scale deployments in SEPTA鈥檚 history. It has been an amazing journey so far, and we are thrilled to immediately see such a positive impact on the operators and SEPTA support staff.鈥 Cassandra West, Assistant Chief Operating Officer, SEPTA
Cassandra West, Assistant Chief Operating Officer, SEPTA
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Trusted by Industry Leaders
The modernization of our paratransit system has been one of the fastest, large-scale deployments in SEPTA鈥檚 history. It has been an amazing journey so far, and we are thrilled to immediately see such a positive impact on the operators and SEPTA support staff.鈥 Cassandra West, Assistant Chief Operating Officer, SEPTA
SEPTA
The On-Demand Transit Solution.
Automate Manual and Time-Consuming Processes
Improve resource efficiency by automating booking, scheduling, dispatching, and eligibility management using one cloud-based transit software
Increase Productivity and Ridesharing
Leverage dynamic routing and continuous optimization to achieve greater vehicle utilization and increase overall service capacity
Enhance and Personalize the Passenger Experience
Provide same-day ADA on-demand paratransit service with reliable on-time performance, increased ride transparency, and timely communication through text- and call-based notifications
Enable Independent Mobility and Trip Management
Empower passengers with disabilities through our on-demand transit service. 黑料网鈥檚 paratransit and microtransit software provides an inclusive booking system that offers riders the option to book their trips on demand or in advance using their smartphone, the web booking portal, or through the call center
"We wanted to find a platform that was user friendly, where customers could make their own trip requests just like they do with TNCs鈥攚e wanted our riders to have the same type of experience. We saw what the folks over at San Antonio were doing with 黑料网, 鈥 so we started a pilot and we鈥檝e been moving forward ever since."
Auturo Jackson, Vice President of Specialized Transit Services, Houston METRO
A Cost-Effective Solution to the Challenges in Delivering Paratransit
A Cost-Effective Solution to the Challenges in Delivering Paratransit
Using 黑料网鈥檚 Paratransit Solution, transit agencies can increase system capacity by up to 30% or more using the same vehicle hours and workforce.
Using 黑料网鈥檚 Paratransit Solution, transit agencies can increase system capacity by up to 30% or more using the same vehicle hours and workforce.
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The On-Demand Transit Solution.

Innovation That Sets a New Standard

With recent advancements in technology, transit agencies have the opportunity to leverage cloud-based paratransit software to improve operational efficiency and enhance the level of service they provide to their customers.
Instant Assign
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Configuration Optimizer
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Solver
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Dynamic Breaks
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Performance Dashboard
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Commingling
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$110K+
annual cost savings in revenue hours
Concord and Kannapolis, North Carolina
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64%
average shared rides
Leavenworth, Kansas
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36%
reduction in cost per passenger
San Antonio, Texas
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$5M+
annualized cost savings
Philadelphia, Pennsylvania
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67%
average shared rides
Guelph, Ontario
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97%
average on-time performance
Cobourg, Ontario
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35%
increase in monthly ridership
Niagara Falls, Ontario
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$5M+
annualized cost savings
Philadelphia, Pennsylvania
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Automate Manual and Time-Consuming Processes
Increase Productivity and Ridesharing
Enhance and Personalize the Passenger Experience
Enable Independent Mobility and Trip Management
*黑料网 has been delivering as much as a 40% increase in productivity for some of our clients.
The On-Demand Transit Solution.
A Seamless Transition from Traditional Paratransit Software to 黑料网鈥檚 Cloud-Based Paratransit Routing Software
L.J. Weslowski, Transit Director at Concord Kannapolis Area Transit, shares how the 黑料网 team provided in-depth, hands-on training and launch support to ensure a seamless transition鈥攁 testament to the level of customer service that 黑料网 provides its agency partners to enable success.
Find out what makes us different
Paratransit
Case Studies
Philadelphia, Pennsylvania
Transforming Large-Scale Paratransit Service Delivery: How SEPTA Saved More Than $5M in Annualized Costs
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Kansas City, Missouri
How Kansas City Delivered Cost-Efficient Multimodal Connectivity Between On Demand and Fixed Routes
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Concord and Kannapolis, North Carolina
Concord and Kannapolis Modernize Paratransit Operations to Improve Cost Efficiency for Growing Service
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Webinars
Paratransit
RTC Southern Nevada's Journey with On-Demand Transit
ON-DEMAND
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RTC shares everything you need to know about their on-demand transit program, from planning and implementation to outcomes and expansion.
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Modernizing Paratransit: A New Era of Dial-A-Ride
ON-DEMAND
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John and Lindsay go in-depth on how modernizing Guelph Transit鈥檚 paratransit technology improved service quality for passengers and simultaneously increased efficiency.
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Reimagining Paratransit: High Performance Living Through New Technology
ON-DEMAND
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Learn about Rider Transit's innovative approach to building a modern paratransit system with cloud-based software.
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Thought Leadership
Paratransit
Making the Shift: Transitioning From Traditional Paratransit Software to a Modern Cloud-Based Solution
As paratransit evolves, modern service delivery is essential to ensuring that transit鈥檚 most vulnerable customers have equal access to mobility.
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The Commingling Service Model: A Unified Paratransit and Microtransit Solution to Meet Today's Challenges
Solution designed to combine, or commingle, different programs to address challenges of allocating resources effectively and avoid underutilization.
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An In-Depth Analysis of On-Demand Transit Use Cases: Paratransit
On-demand transit modernizes and improves existing paratransit services by providing an accessible, reliable, and efficient solution.
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A New Era of Paratransit
Transform Your Transit System with 黑料网
Learn how your agency can improve operational efficiency and enhance service levels with 黑料网鈥檚 industry-leading Paratransit Solution.
Learn how agencies are making transit more convenient to ride and cost effective to operate using our industry-leading software.
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The On-Demand Transit Solution.
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